About
BCA graduate with hands-on practice in manual testing, test case design, defect tracking, SQL validation, API validation, and Selenium WebDriver with Java. Strong foundation in SDLC/STLC, Agile testing, and ServiceNow ITSM workflows, with a focus on clear documentation and troubleshooting.
Experience
-
ServiceNow Internship (Developer)ServiceNow UniversityFeb 2026 – Apr 2026
Worked with Incident, Problem, Change and Service Request Management modules in ServiceNow ITSM. Configured users, groups, roles, catalog items, workflows and reports; managed IT support tickets. Assisted in troubleshooting Windows and application-related issues and generated dashboards/reports for IT service monitoring. Gained exposure to Incidents, Discovery and ITSM fundamentals.
Education
-
Bachelor of Computer Applications (BCA)Government City College, HyderabadComputer Application · Aug 2023 – Apr 2026
Skills
3 to 6 months
3 to 6 months A few months of practice with it.
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Tools / apps / platforms
3 to 6 months
3 to 6 months A few months of practice with it.
ServiceNow
Microsoft Windows
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Postman
Selenium
Languages
Native / Bilingual
Native / Bilingual Their first language, or as strong as one.
Telugu
Speak
Fluent
Fluent Comfortable using it for work.
English
Speak
🎯 Hobbies & interests
- Gaming
- Music