Twila Rios

Administrative Support Specialist · Data Entry & Records Management Professional · Bilingual English/Spanish

Hesperia, California, United States

@twila_rios

0 followers

About

Detail-oriented administrative support and documentation specialist with 10+ years of experience in records management, data entry, customer support, document control, and healthcare documentation. Bilingual in English and Spanish, with a strong background in maintaining confidential records, coordinating workflows, and supporting high-volume operations.

Experience

Customer Service Contractor

Foodsmart

Sep 2023 – Present
Customer Service Attendant

The Speedwash

Sep 2021 – Present
Collections Specialist

High Desert Creditors / Cedar Financial

Mar 2023 – Jun 2023
Business Owner / Mobile Bartender

Self-Employed

Jul 2013 – Mar 2020
Export Coordinator / Customer Service Representative

Aug 2008 – Mar 2009
Administrative Assistant

Northwestern Mutual Financial Network

Feb 2005 – Mar 2007
Ocean Export Coordinator

Shipco Transport

Mar 2003 – Jul 2004
Medical Records Technician

Minot Air Force Base

Dec 1999 – May 2000

Skills

<3 months

Auditing Data entry Zendesk CRM CRM systems Remote Work File Management Quality control Medical Records Customer Support Email Management Microsoft Office HIPAA Compliance Records Management Database Management Intake coordination Documentation Control Administrative Support Scheduling Coordination Confidential Data Handling

Tools / apps / platforms

<3 months

Microsoft Word Microsoft Excel Microsoft Outlook

Languages

Not stated

English Speak Spanish Speak

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