About
English language and literature graduate with customer-facing experience in restaurant operations and hands-on freelance IT/network support. Combines customer service, multitasking, and basic troubleshooting skills in fast-paced environments.
Experience
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FreelancerPoint of Trade Co. · Riyadh, Saudi ArabiaJun 2024 – Present
Assisted with basic computer, network, and connectivity issues. Supported users with hardware/software troubleshooting. Network and internet connectivity troubleshooting. Performed basic system setup and configuration and developed practical knowledge of networking and IT infrastructure through hands-on learning.
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Receptionist & Waiter (Hybrid Role)Piatto & Steakhouse Restaurant · Riyadh, Saudi ArabiaApr 2023 – Apr 2026
Multi-tasking environment; greeted and served customers food and orders, managed salad station, handled plasticware assembly, managed dish cleaning, table setups and workplace hygiene.
Education
- 2022
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Tools / apps / platforms
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Word
Microsoft Excel
Microsoft Office
Microsoft Outlook
Cisco Packet Tracer
Microsoft PowerPoint
Languages
Native / Bilingual
Native / Bilingual Their first language, or as strong as one.
Arabic
Speak
Fluent
Fluent Comfortable using it for work.
English
Speak
Courses & certifications
- Cognitive Skills
- Standardized English Proficiency Test (STEP)
- Fundamentals of Digital Retail & Supply Chain & Procurement Management & Project Stakeholders
- Cloud Computing
- Digital Transformation & Future Technology
- Critical Thinking Skills
- Microsoft Office