Sumeet Kumar

Computer Science Engineering graduate · Aspiring Salesforce Administrator

Gautam Buddha Nagar, uttar pradesh, India

@sumeet_kumar

0 followers

About

Motivated Computer Science Engineering graduate with hands-on training in Salesforce Administration and Salesforce Development. Experience in customer relationship management, accurate data handling, and Salesforce CRM customization, with strong analytical, problem-solving, communication, and teamwork skills.

Experience

Relationship Manager – CRM Department

TradeIndia

Aug 2025 – Mar 2026

Managed customer relationships and handled client queries to ensure effective customer support and satisfaction. Maintained accurate customer and CRM records while ensuring proper data organization and consistency. Updated and managed customer information, supporting efficient tracking and follow-up processes. Worked closely with customers to understand issues and provide appropriate solutions.

Education

2025

B.Tech

Galgotias University

Computer Science · 2021 – 2025

Computer Science · 2021 – 2025

Skills

6 to 12 months

Data management

<3 months

SQL CSS HTML Apex SOQL SOSL Field Python Reports Triggers Salesforce JavaScript Dashboards Page Layout Data Loader Screen Flow RESTful APIs Validation Rules Approval Processes Security Management Sharing Rules (Basics) Salesforce Administration Profiles, Roles & Permission Sets

Tools / apps / platforms

<3 months

Git SQLite VS Code Salesforce Flow Salesforce software Salesforce.com Salesforce CRM

Projects

Online Voting System

HTML, CSS, JavaScript

Developed an online voting platform with real-time vote counting. Implemented form validation, error handling, user authentication, and security features.
Chatbot for User Queries

Python, SQLite, NLP, Flask

Designed and implemented a chatbot using Python and NLP techniques to process user queries and generate meaningful responses. Integrated SQLite for storing user data and Flask for real-time web-based interaction.
Salesforce Data Management Practice

Salesforce, Data Loader

Worked with Salesforce data management concepts including importing, updating, and maintaining records. Practiced maintaining data accuracy and preventing duplicate or incorrect data. Explored tools such as Data Loader and Salesforce import functionality.
Customer Feedback Automation Using Salesforce Flow

Salesforce Flow

Created a Salesforce Flow to automate the customer feedback process. Configured decision logic and automated actions based on user responses. Designed Flow elements to manage different feedback scenarios efficiently. Tested and debugged the Flow to ensure proper execution.
Salesforce CRM Automation Project

Salesforce

Created and customized Salesforce objects, fields, page layouts, and relationships according to business requirements. Implemented Validation Rules to maintain data accuracy and prevent incorrect record creation. Configured Salesforce Flows to automate business processes and reduce manual work. Applied Profiles, Permission Sets, and security configurations to manage user access.

Courses & certifications

Croma Campus Salesforce Administration · Croma Campus

Explore the Broxer community

Q&A Ask about roles, salaries and interviews — and help others. Circles Join discussions on skills, companies and industries. Feed Follow updates and insights from the community.