SOUMALYA GOSWAMI

B.Tech CSE student · Desktop Support Engineer

Kolkata, West Bengal, India

@soumalya

0 followers

🎓 Bachelor of Technology in Computer Science and Engineering at Abacus Institute of Engineering and Management · Graduating 2028

Follow Message

About

B.Tech Computer Science student and Desktop Support Engineer at Tata Power with hands-on experience in IT support, asset management, web development, REST APIs, databases, and debugging. Strong foundation in DSA, DBMS, operating systems, problem-solving, and system deployment, with practical project experience in full-stack application development.

Experience

Diploma Engineer Apprentice, IT Support & Asset Management

Tata Power · Noida, India

Sep 2025 – Present

Resolved IT incidents within SLA, supported users with hardware, OS, and network issues, managed IT asset lifecycle, created standardized Windows OS images, configured laptops/desktops, supported onboarding/offboarding, and resolved network-related incidents.

Education

Bachelor of Technology in Computer Science and Engineering

Abacus Institute of Engineering and Management

Computer Science and Engineering · Jul 2025 – 2028
Diploma in Computer Science and Technology

Acharya Prafulla Chandra Ray Polytechnic

Computer Science and Technology · Nov 2022 – Jun 2025

Skills

Tools / apps / platforms

Git <3 months
GitHub <3 months
Jupyter Notebook <3 months
Linux <3 months
Microsoft Windows 1 to 2 years
MySQL <3 months
PostgreSQL <3 months
Postman <3 months
Render <3 months
VS Code <3 months

Projects

AI Customer Support Chatbot

IBM Watson Assistant, NLP

AI-powered customer support chatbot with intents, entities, and conversational flows to automate customer queries and provide real-time web-based support.
Ride Now ↗

Java, Spring Boot, Spring Security, JWT, PostgreSQL, JavaScript, HTML5, CSS3, Leaflet, OpenStreetMap, OpenRouteService, REST APIs, Render

Full-stack taxi booking web application with user, driver, and admin functionalities, secure authentication, ride booking, driver management, real-time ride status tracking, and deployment on Render.

Courses & certifications

Semiconductor Technology & Embedded IoT · Jadavpur University · 2025
Data Analytics · IBM SkillsBuild · 2024
Excel Essential Training: Microsoft 365 · LinkedIn Learning
Google Analytics for Beginners · Google

Explore the Broxer community

💬 Q&A Ask about roles, salaries and interviews — and help others. 👥 Circles Join discussions on skills, companies and industries. 📰 Feed Follow updates and insights from the community.