About
Results-driven banking operations professional with over 13 years of experience in retail and corporate banking, treasury, and Forex. Experienced in transaction management, auditing, compliance, risk management, and process validation across leading financial institutions.
Experience
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Branch Operations ManagerKotak Mahindra Bank LtdDec 2025 – Apr 2026
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Deputy Manager (Branch Banking)HDFC Bank LtdSep 2022 – Feb 2025
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Deputy ManagerDCB Bank LtdSep 2019 – Jan 2022
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Deputy ManagerICICI Bank LtdNov 2011 – Jun 2017
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Process AssociateTata Consultancy Services Pvt LtdSep 2008 – Jan 2011
Education
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PGDM in BankingBanking · Jan 2011 – Jan 2011
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B.Com in Accounting & Financeaccounting and finance · Jan 2008 – Jan 2008
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Languages
Native / Bilingual
Native / Bilingual Their first language, or as strong as one.
Hindi
Speak · Read · Write
Telugu
Speak · Read · Write
Fluent
Fluent Comfortable using it for work.
English
Speak · Read
Marathi
Speak · Read
🏆 Achievements & awards
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Error Reduction Strategies
Reduced operational errors by 25% through implementation of stricter compliance measures.
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Customer Satisfaction Improvement
Led a team to increase customer satisfaction by 30% within one financial year.
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Customer Onboarding Growth
Achieved 40% growth in customer onboarding through targeted cross-selling initiatives.