Moses Uche Okpuzor

Customer Service & Remote Support Professional

Sharjah, United Arab Emirates

@skymoz

0 followers

Looking for jobs Open to relocating

About

Customer-focused customer service and logistics professional with 12 years of experience supporting customers, coordinating orders, resolving service issues, and maintaining accurate records. Known for strong communication, organization, and problem-solving, with experience using Salesforce, Excel, and Zoho Inventory.

Experience

Sales / Logistics Executive

Saudi Snacks Food · UAE

Apr 2013 – Mar 2025

Responded to customer and sales-related needs by coordinating orders, stock availability, and delivery updates with relevant teams. Maintained accurate shipment, inventory, and order documentation to support timely follow-up and reliable service. Worked with vendors, suppliers, warehouse teams, and colleagues to resolve delays, damaged-goods concerns, and other operational issues. Built and maintained professional working relationships through clear communication, follow-through, and practical problem-solving. Monitored stock levels and replenishment needs to help prevent shortages and reduce avoidable order disruptions. Supported efficient daily operations by improving coordination and implementing measures that reduced logistics expenses by 10%.

Education

Senior Secondary School

Government College

Skills

10+ years

Record Keeping Order Tracking Customer Support

<3 months

Data entry Field Sales Sales Support Call Handling Zoho Inventory Time Management Team Management Email Management Service Recovery Product Delivery Live Chat Support Sales Coordination Database Management Problem Structuring Inventory Management Customer Satisfaction Delivery Coordination Sales order processing Online order processing Presentation and communication Stock and Inventory Management Customer Relationship Management

Tools / apps / platforms

10+ years

Microsoft Excel Salesforce software

Languages

Fluent

English Speak

Courses & certifications

Fundamentals of Sales Managemnt · Alison · 2023
IT skill For Business · Alison · 2023
Project Management Professional (PMP) · Alison2023 · 2023

🏆 Achievements & awards

Best Sales Contribution of the Year · 2018

Recognized for contributing to revenue growth and market expansion.
Top Sales Performance of the Year · 2015

Recognized for strong sales results and effective sales strategies.

Explore the Broxer community

💬 Q&A Ask about roles, salaries and interviews — and help others. 👥 Circles Join discussions on skills, companies and industries. 📰 Feed Follow updates and insights from the community.