About
Results-driven payroll professional with 4.8+ years of experience managing high-volume US payroll across multi-state and global environments. Strong background in payroll accuracy, reconciliations, compliance, and automation using Workday, SAP HANA, ADP, and ServiceNow.
Experience
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Payroll SpecialistAmazonNov 2022 – Jan 2026
Compare and validate payroll posting data between Payroll System and SAP HANA for 30,000+ employees. Perform GL reconciliation and support month-end, quarter-end, and year-end closing activities via SAP HANA. Process weekly payroll cycles with 99.9% accuracy, utilizing Workday / ADP / SAP HANA, while managing pay card, cheque replacement and high-volume payroll query resolution via ServiceNow. Ensure strict compliance with local, state, and federal payroll regulations. Generate payroll reporting, performing variance analysis and audit support to enhance process transparency and decision-making. Manage complex payroll adjustments including retro pay, bonuses, off-cycle runs, terminations, and settlement calculations. Support L2 activities by investigating and resolving complex payroll queries, including salary change, retro pay proration of salary, off-cycle payment, and payroll processing issues, while coordinating with the L1 team and ensuring timely resolution within SLA.
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Payroll AssociateTata Consultancy ServicesMay 2021 – Nov 2022
Handle day-to-day, daily and bi-weekly payroll activities ensuring timely and accurate payroll processing. Identify and resolve Direct Deposit (DD) errors and discrepancies to prevent payment delays. Conducted regular reconciliations between timesheets and payroll data, identifying discrepancies and implementing corrective measures. Manage and resolve payroll-related tickets within defined Service Level Agreements (SLA). Process termination payouts and ensure compliance with state-specific payroll and labor regulations.
Education
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Bachelor of Business AdministrationAug 2017 – May 2020