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SS

siddhi sharma

BCA graduate · Customer service and sales associate

Wakad, Pune, Maharashtra, India

@siddhi_sharma

0 followers

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About

Organized and customer-focused BCA graduate with experience in sales, customer service, order processing, sales reporting, and store operations. Comfortable with Microsoft Word, Excel, and PowerPoint, and known for communication, teamwork, record keeping, and handling customer queries.

Experience

  • Food Service Associate
    Domino’s Pizza India Pvt. Ltd. · Wakad, Pune
    May 2024 – Present

    Assisted with customer orders, followed food hygiene and preparation procedures, and supported daily operations during busy shifts.

  • Sales Executive
    Smart Mentor Education Consultancy · Wakad, Pune
    Feb 2026 – Mar 2026

    Contacted prospective customers to explain and promote courses, converted prospects into sales, and explained course details.

  • Team Member
    JOSHH – Indian Street Eats · Wakad, Pune
    Oct 2025 – Dec 2025

    Processed customer orders, collected feedback, and encouraged customers to leave Google reviews.

  • Team Member
    Gujarat Tea Processors & Packers Ltd. · Wakad, Pune
    Apr 2025 – Jul 2025

    Processed customer orders, prepared end-of-day sales reports, tracked sales targets, supported stock checks, and product displays.

  • Android Development Intern
    Acmegrade
    May 2024 – Jul 2024

    Completed an Android application project using Android Studio, Java, and XML as part of structured internship training.

Education

  • Bachelor of Computer Applications (BCA)
    Sri Balaji University, Pune
    Computer Applications · Aug 2022 – May 2025
  • Class XII
    Saraswati Inter College, Parsuani Nebua Rai Ganj
    Science (PCB) · May 2021 – Jul 2022
  • Class X
    Mahatma G H S S, Amawa Bazaar
    Jun 2019 – Jun 2020

Skills

2 to 5 years 2 to 5 years Several years of experience.
Order Processing
3 to 6 months 3 to 6 months A few months of practice with it.
Sales Reporting
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Data entry Record Keeping Store Operations Customer Feedback Collection

Tools / apps / platforms

3 to 6 months 3 to 6 months A few months of practice with it.
Android Studio
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Word Microsoft Excel Microsoft PowerPoint

Languages

Conversational Conversational Can hold an everyday conversation.
English Speak
Basic Basic A few words and simple phrases.
Marathi Speak
Not stated Not stated No level given for this one.
Hindi Speak

Courses & certifications

  • .NET OOPS
  • .NET Fundamentals
  • Java Object-Oriented Programming
  • Data Science Foundations: Fundamentals
  • Agile Testing
  • Agile Software Development

🎯 Hobbies & interests

  • Cooking
  • Listening Songs
  • Travelling

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