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SB

Shwonia Bennett

Customer Service and Team Management Professional

Kingston, Jamaica

@shwonia_bennett

0 followers

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About

Dedicated professional with experience in customer service, sales, quality analysis, and team management within the BPO industry. Strong interpersonal, leadership, and communication skills with a focus on driving team performance and customer satisfaction.

Experience

  • Team Manager
    Iterum Connections
  • Sales Expert / Supervisor
    Centerfield Jamaica
  • Customer Care Representative
    IBEX Global
  • Auto Assessor Receptionist
  • Quality Analyst
    Optimum Jamaica

Education

  • High School
    Holy Trinity High School
    2008 – 2013
  • Qualification
    St. Aloysius Primary School
    2001 – 2008
  • Qualification
    Pen-Tab Basic School
    1999 – 2001
  • Certified Commis Chef
    HEART Trust/NTA LEAP Centre

Skills

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Sales Leadership Communication Decision making Problem Solving Team Management Customer Service Quality Analysis Interpersonal skills

Languages

Basic Basic A few words and simple phrases.
English Speak

Courses & certifications

  • Certified Commis Chef · HEART Trust/NTA LEAP Centre

🏆 Achievements & awards

  • President of Key Club
  • Most Punctual Employee

    Awarded certificate.

  • Certified Commis Chef

🎯 Hobbies & interests

  • Community service
  • Reading
  • Socializing
  • Internet surfing
  • Netball

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💬 Q&A Ask about roles, salaries and interviews — and help others. 👥 Circles Join discussions on skills, companies and industries. 📰 Feed Follow updates and insights from the community.
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