SK

Shubham Kumar

Process Executive · US Retirement Operations

Bengaluru, Karnataka, India

@shubham_kumar05

0 followers

About

Process Executive with 1 year of experience in US Retirement financial operations, focused on case processing, data validation, quality control, and discrepancy investigation. Developing knowledge of KYC, AML, CDD/EDD, and transaction pattern analysis, with a strong focus on accuracy and process adherence.

Experience

  • Process Executive
    Infosys · Bengaluru, Karnataka
    Nov 2025 – Present

    Process and review account maintenance cases in a US Retirement operations environment; investigate discrepancies and errors; validate account information; support quality, productivity, and turnaround-time requirements; escalate complex cases; collaborate with team members and stakeholders.

Education

  • Bachelor of Business Administration
    Bellary Business College
    Business Administration · Sep 2022 – Aug 2025

Skills

1 to 2 years 1 to 2 years A year or two of steady use.
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.

Tools / apps / platforms

1 to 2 years 1 to 2 years A year or two of steady use.
Microsoft Excel
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Word Microsoft Office Microsoft PowerPoint

Courses & certifications

  • Basic Microsoft Excel

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