About
Results-driven customer service and sales professional with experience in relationship building, high-volume communications, and problem resolution. Skilled in CRM systems, data entry, Microsoft Office, and delivering exceptional customer experiences in fast-paced environments.
Experience
-
Personal Care Assistant (PCA)2024 – 2025
-
Client Service Representative (Seasonal)H&R Block2023 – 2024
Education
- 2024
- 2023
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Upselling
Data entry
Remote Work
Multitasking
Inside Sales
Cross-selling
Microsoft Word
Time Management
Problem Solving
Microsoft Excel
Google Workspace
Customer Service
Microsoft Office
Active Listening
Microsoft Outlook
Team Collaboration
Objection Handling
Customer Retention
Lead Qualification
Phone Communication
Consultative Selling
Relationship Building
Customer Relationship Management