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SP

Shashikala Panchal

Data & Admin Operations · Retail · Customer Service

Harrow, London, UK

@shashikala_panchal

0 followers

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About

Motivated, detail-oriented professional with experience in data administration, operations, HR support, and retail customer service. Currently volunteering in a charity retail environment and available immediately for full-time, part-time, remote, hybrid, or on-site roles.

Experience

  • Volunteer Retail & Operations Assistant
    RSPCA · London
    Mar 2026 – Present

    Delivered friendly, efficient customer service and handled queries to maintain a welcoming shop environment. Processed cash, card, and gift card payments accurately using EPOS/till systems. Sorted, tagged, and priced donated stock; maintained organised shop floor and stock room. Supported daily retail operations including stock management and visual merchandising.

  • Human Resources Intern
    GAO Tek Inc.
    Oct 2025 – Jan 2026

    Posted vacancies and sourced candidates via LinkedIn and online job portals; screened CVs and shortlisted applicants. Maintained detailed recruitment trackers in Excel; scheduled interviews and managed candidate communications. Assisted with onboarding administration and documentation.

  • Junior Operations Executive – HR
    Axis Bank
    Nov 2022 – May 2023

    Coordinated employee induction and onboarding, ensuring accurate and timely joining confirmations. Managed Excel spreadsheets for data tracking and general administrative tasks. Distributed offer letters and resolved employee queries via email and telephone; liaised with cross-functional teams.

  • HR & Loan Operations Intern
    AU Small Finance Bank · Indore
    Apr 2022 – Jun 2022

    Verified KYC documentation, updated car loan statuses, and entered data into the Omni CRM system. Conducted MIS reporting and data analysis in Excel to support operational decision-making. Coordinated employee onboarding, verified documents, managed offer letters, and conducted background checks.

Education

Skills

1 to 2 years 1 to 2 years A year or two of steady use.
Onboarding
6 to 12 months 6 to 12 months Most of a year behind them.
Cash Handling Inventory Management Visual Merchandising
3 to 6 months 3 to 6 months A few months of practice with it.
Data entry CV Screening Interview Scheduling
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
CRM usage Documentation Query Handling Records Management Complaint Resolution HRMS (Zoho, GreytHR, ADP)

Tools / apps / platforms

1 to 2 years 1 to 2 years A year or two of steady use.
Microsoft Excel
3 to 6 months 3 to 6 months A few months of practice with it.
LinkedIn
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Word Microsoft Outlook LinkedIn Recruiter

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