Shanay Brown

Financial Services Associate · Collections and Loan Review

Kingston, Jamaica

@shan7ay1

0 followers

🎓 Trade & Logistics Management at University of the Commonwealth Caribbean · Graduated 2021

About

Results-driven financial services professional with 4+ years of experience in loan review, collections, financial document analysis, and customer relationship management. Recognized for strong attendance, high performance, and a consistent focus on compliance, accuracy, and customer service.

Experience

Collections Officer - Belmont Finance

Fusion BPO

Apr 2025 – Present
Collections Specialist

Capital One Collections

Oct 2024 – Jan 2025
Financial Document Review Specialist

Step Up For Students

Jul 2024 – Nov 2025
Loan Reviewer – Lending Club Bank

Sutherland Global Services

Jun 2021 – Jun 2024

Education

2022

Geriatric Nursing

International University of the Caribbean

Sep 2020 – Apr 2022

Sep 2020 – Apr 2022
2021

Trade & Logistics Management

University of the Commonwealth Caribbean

Sep 2019 – May 2021

Sep 2019 – May 2021
Qualification

Distinction College

Accounting, Bookkeeping, Mathematics, Principles of Accounts, Principles of Business, Office Administration

Accounting, Bookkeeping, Mathematics, Principles of Accounts, Principles of Business, Office Administration
CSEC Subjects

Vauxhall High School

Skills

<3 months

Excel AML/KYC Communication Data Analysis Report Writing Microsoft Word Time Management Problem Solving Risk Assessment Loan processing Team Collaboration Microsoft PowerPoint Underwriting Support Attention to details Compliance Monitoring Financial Document Review Customer Relationship Management

🏆 Achievements & awards

Top Agent of the Year · 2025

Recognized for outstanding performance, exceptional customer service, and consistently exceeding key performance indicators.

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