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Serafina Zoogah

Barista · Customer Service · F&B Professional

Doha, Doha Municipality, Qatar

@serafina_zoogah

0 followers

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About

Dedicated hospitality professional with 4+ years of experience in Qatar as a barista and customer service staff. Skilled in coffee preparation, guest service, POS operation, cash handling, and maintaining food safety and hygiene standards.

Experience

  • Barista
    Hmmal Cafe
    2022 – 2026
  • Waitress
    City Centre Rotana Hotel
    2020 – 2022

Education

  • Diploma
    Ghana Institute of Management and Public Administration
    Hospitality & Tourism Management

Skills

  • Food Safety <3 months
  • Inventory Management <3 months
  • Mocha <3 months
  • Cash Handling <3 months
  • Food and Beverage Operations <3 months
  • POS Systems <3 months
  • Specialty coffee preparation <3 months
  • Espresso <3 months

Courses & certifications

  • Barista Training Certificate
  • Food Safety / HACCP
  • Food handling certificate
  • Customer Service skills

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