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SARANYA N.

Senior Sales Coordinator · Sales Operations & Coordination

Chennai, Tamil Nadu, India

@saranya2

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About

Sales operations and coordination professional with 8+ years of experience across sales support, client escalation handling, B2B coordination, order processing, documentation, and cross-functional follow-up. Currently works as a Senior Sales Coordinator managing dealer and client coordination, escalation resolution, and end-to-end order execution support.

Experience

  • Senior Sales Coordinator
    Futura SSL India Pvt. Ltd. · Chennai
    Dec 2022 – Present

    Reported to the Sales Head and served as the central coordination point for a sales team. Handled client and dealer escalations, quotations, purchase orders, dispatch coordination, invoicing follow-up, vendor registration, customer documentation, ERP updates, sales trackers, MIS reports and operational reports.

  • Sales Coordinator
    Prakash Chemicals Pvt. Ltd. · Vadodara
    Dec 2020 – Nov 2021

    Managed day-to-day sales coordination, supported key customer accounts, coordinated order confirmation through dispatch, handled vendor registration, customer documentation and payment follow-ups.

  • Sales Coordinator
    Climax Synthetics Pvt. Ltd. · Vadodara
    Dec 2019 – Dec 2020

    Supported internal and external sales coordination activities, maintained sales documentation, and worked on government and private tenders.

  • Business Coordinator
    La-verne InfoTech Pty Ltd. · Vadodara
    Jun 2018 – Nov 2019

    Supported business coordination and operational activities related to Australian loans and assisted with documentation and day-to-day business-process coordination.

  • TV Analyst
    TAM Media Research Pvt. Ltd. · Vadodara
    Sep 2016 – Apr 2018

    Performed television media data processing, channel coding and related data-entry activities.

Education

  • MBA - Finance
    Jaipur National University
    Finance · 2021
  • MA - English Literature
    Mother Teresa University, Kodaikanal
    English Literature · 2019
  • B.Com - General
    M. S. University, Vadodara
    General · 2017
  • HSC - English Medium
    English medium · 2014
  • SSC - English Medium
    English medium · 2012

Skills

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Invoicing Data entry Sales Support Data Processing Account Support Sales Operations Order management Payment follow-up Customer Retention Sales Coordination Conflict Management Tender Coordination Vendor Registration Quotation Preparation Dispatch Coordination Channel Partner Management

Tools / apps / platforms

2 to 5 years 2 to 5 years Several years of experience.
Google Sheets Microsoft Excel Microsoft Outlook
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Tally ERP 9

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Tamil Speak
Fluent Fluent Comfortable using it for work.
Hindi Speak English Speak Gujarati Speak
Conversational Conversational Can hold an everyday conversation.
Malayalam Speak

🎯 Hobbies & interests

  • Adventure
  • Travelling

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