About
Detail-oriented finance and operations professional with 3.7 years of experience in U.S. banking operations, record-to-report, reconciliations, quality assurance, and process operations at Infosys BPM. Experienced in training new team members, preparing documentation, conducting quality reviews, and coordinating with stakeholders to maintain accuracy and compliance.
Experience
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Senior Process Executive – Bank ReconciliationInfosys BPM Ltd · BangaloreAug 2022 – Mar 2026
Managed end-to-end daily and month-end bank reconciliations for high-value U.S. corporate accounts, including Accounts Receivable, Retail, and Educational Loans. Balanced General Ledger and Demand Deposit accounts, identifying, investigating, and resolving complex margin differences and reconciliation breaks. Audited bank checks and money orders; identified encoding errors and altered transactions and submitted formal fraud reports to onshore stakeholders. Promoted to the internal Quality Team within 1 month of onboarding due to zero-error processing accuracy; performed peer reviews and quality audits on team outputs. Selected as Project Trainer within the first year, created training documentation, and successfully mentored new team members on Cadency and Oracle workflows.
Education
- 2025
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2022
BCASri Kailash Women's CollegeComputer Applications · 2022
Skills
Tools / apps / platforms
Courses & certifications
- Risk & Compliance Bank Reconciliation Specialization
🏆 Achievements & awards
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I Star Award
Conferred by Infosys BPM management for operational performance excellence and exceptional quality metric compliance.
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Rapid Integration
Earned transition into the specialized Quality Assurance domain within the first 30 days of standard deployment.
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Sports Award
Recognized during corporate athletic meets for performance excellence and cross-functional team building.