About
Technology-curious and detail-oriented B.Sc. (Hons.) Geology graduate with experience in customer verification, financial operations, data handling and documentation. Interested in AI, automation, CRM, lead generation and growth marketing, with hands-on self-directed exploration of prompt engineering, AI-assisted content and workflow concepts.
Experience
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DIP & Back Check CallerSBI Credit · Patna, BiharMar 2026 – Jun 2026
Conducted DIP and back-check verification calls for loan and credit-card applications. Verified customer identity, employment, income and residential details according to company procedures. Identified discrepancies, coordinated with applicants and collected missing or corrected information to support accurate processing. Maintained detailed records of customer interactions and verification outcomes. Supported timely processing through verification, documentation and follow-up workflows. Handled confidential customer information professionally with strong attention to accuracy and process compliance.
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Finance InternIIFL Pvt. Ltd. · Patna, BiharDec 2025 – Jan 2026
Updated customer information in electronic data systems with attention to accuracy and completeness. Organized and completed finance-related projects independently and in collaboration with team members. Supported customer account-status processes through accurate information handling and service support.
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Telecommunications InternClouds M Pharma · Patna, BiharJan 2023 – Feb 2023
Maintained accurate records of assigned tasks, completion dates and results. Supported senior engineers with testing, data entry and system-maintenance activities. Responded to customer inquiries in a timely manner while following service protocols.
Education
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B.Sc. (Hons.) in GeologyGeology · 2024
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Class XII2021
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Class X2019
Skills
Tools / apps / platforms
Languages
Projects
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Lead Generation & CRM Automation
Concept project designing a lead workflow from qualification to CRM, WhatsApp, follow-up, counselling, conversion and reporting.
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AI-Assisted Marketing Workflow
Concept project mapping a repeatable workflow from business brief to research, AI-assisted ideation, content creation, scheduling, performance analysis and optimization.
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Beaver.studio
Independent creative marketing and brand strategy project focused on unconventional storytelling, brand-personalization and audience curiosity.
Courses & certifications
- AI Tools & ChatGPT Workshop · be10X · 2026
- Sales Forecasting · HP LIFE · 2026
- Data Science & Analytics · HP LIFE · 2026