About
Automotive professional with 15+ years of experience across Hyundai, Ford/Lincoln and Maruti Suzuki dealerships in India and Saudi Arabia. Experienced in service advising, bodyshop operations, repair estimation support, customer communication, workshop coordination and quality checks.
Experience
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TechnicianMohammed Yousuf Naghi Motors – Hyundai · Jeddah, Saudi ArabiaAug 2024 – Present
Perform preventive maintenance, diagnostics and mechanical repairs on Hyundai passenger vehicles. Carry out gearbox servicing, clutch/flywheel inspection, engine repairs, suspension, steering, air-conditioning and electrical diagnostics. Follow OEM quality, safety and technical documentation procedures.
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Service AdvisorTVS Sundaram Iyengar & Sons Pvt. Ltd. · IndiaMar 2019 – Jul 2024
Managed vehicle reception, initial inspection and customer concerns; prepared accurate job cards and repair orders. Coordinated repair estimates, additional work approvals and expected delivery timelines with customers and workshop teams. Coordinated insurance survey/assessment requirements for accident and repair cases and followed up with relevant parties. Supported bodyshop repair planning, parts identification/ordering and parts follow-up to reduce repair delays. Monitored technician/workshop progress, communicated repair status and ensured timely completion. Performed final vehicle/job documentation checks and explained completed repairs to customers.
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Service AdvisorKVR Cars · IndiaMar 2017 – Mar 2019
Managed service scheduling, customer communication, job card preparation and repair coordination. Monitored workshop progress and supported technicians with technical documentation and diagnostic assistance.
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TechnicianAljazirah Ford Lincoln · Riyadh, Saudi ArabiaJan 2012 – Jan 2017
Performed servicing and diagnostics for Ford and Lincoln vehicles including mechanical, electrical, brake, suspension and A/C systems. Used diagnostic tools and followed manufacturer repair procedures and quality standards.
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TechnicianIndus Motors Pvt. Ltd. · Kannur, IndiaSep 2005 – Nov 2009
Performed periodic maintenance, mechanical repairs and diagnostic evaluations for Maruti Suzuki vehicles. Handled suspension, brake, engine and electrical system repairs according to safety procedures.
Education
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2011
Diploma in Computer ScienceInstitution of Electronics and Telecommunication EngineersComputer Science · 2009 – 2011
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2005
ITIIndustrial Training Institute · 2003 – 2005
Skills
Languages
Courses & certifications
- Specialist Technician: Brake System · Ford Motor Company
- Specialist Technician: Electrical System · Ford Motor Company
- Specialist Technician: Electronic System · Ford Motor Company
- Foundation Technician · Ford Motor Company