About
Housekeeping and facility management professional with experience in hotel operations, team supervision, cleaning standards, inventory control, and guest service. Has progressed through multiple housekeeping roles and currently works in operational team leadership for soft services.
Experience
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Operational Team Leader - Soft ServiceFMM (Facility Management & Maintenance Company)2024 – Present
Supervises and coordinates daily cleaning staff activities; conducts toolbox talks; coaches staff on approved cleaning methods and safety procedures; handles client feedback and operational issues; performs inspections; coordinates deep cleaning and ad-hoc cleaning activities; manages PPE use and staffing schedules.
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Asst. Housekeeping Manager - Department HODThe Postcard Hotel · Sasan Gir, Somnath, GujaratApr 2023 – Sep 2023
Assigned housekeeping tasks, inspected work to ensure cleanliness standards, and managed inventory of cleaning supplies.
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Asst. Housekeeping ManagerMirasol Resort · Daman, UTMar 2015 – Mar 2023
Progressed through housekeeping roles including trainee supervisor, senior supervisor, housekeeping executive, and assistant housekeeping manager. Managed room cleanliness, public areas, staff briefings, inventory, departmental coordination, budgeting, guest service, laundry operations, supplier coordination, cost control, and HR activities.
Education
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2013
BSc in Hotel ManagementM.A. Rangoonwala Institute of Hotel Management, Azam CampusAwarded by Pune UniversityHotel Management · 2013
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2010
Higher Secondary EducationBhaskardyuti Vidyalaya2010
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2008
SSCBhaskardyuti Vidyalaya2008
Skills
Languages
Courses & certifications
- PMVY - Managing HK Operations · Skill India · 2020
- Workshop on Best Service Excellence · Dantotsu Mirasol Resort · 2019
🏆 Achievements & awards
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Outstanding Performance in Interdepartmental Tournament · 2015
Certificate awarded by Mirasol Resort for outstanding performance in the 2015-2016 tournament.
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Employee of the Month · 2017
Awarded at Mirasol Resort.
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Corona Warrior · 2020
Recognized for excellent services and assistance offered during crises.