About
Logistics operations professional experienced in shipment monitoring, return pickup coordination, reverse logistics, and courier escalation. Skilled in partner coordination, issue resolution, and persistent follow-ups until closure.
Experience
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Logistics OperationsRUFF2024 – 2026
Managed daily logistics operations and monitored shipments from dispatch through final delivery. Tracked delayed, pending, ageing and stuck shipments; handled Blue Dart and IThink Logistics for tracking, delivery updates, return pickups and issue resolution. Raised and coordinated return pickup requests, escalated stuck shipments through email, maintained follow-ups until closure, followed up on NDR and failed-delivery cases, resolved delayed scans, wrong routing, shipment holds and prolonged transit, and coordinated with warehouse, customer support and operations teams.
Education
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12th / Higher Secondary (Class 12)Padmashri Annasaheb Jadhav Bharatiya Samaj Unnati Mandal's Bhiwandi Nizampur Nagarpalika Arts Science & Commerce College · University of MumbaiChemistry · 2021 – 2024
Skills
Tools / apps / platforms
Languages
🎯 Hobbies & interests
- Photography