About
Customer-oriented call center and customer service professional with 2 years of experience handling inquiries, resolving complaints, and supporting customers in fast-paced environments. Strong communication, problem-solving, and CRM skills with a focus on service quality and professionalism.
Experience
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Customer service representativeZain sudan2020 – 2022
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Call Center AgentCanar Telecom company Sudan2014 – 2016
Education
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2019
Bachelor's in Business ManagementAhfad University for WomenBusiness Management · Mar 2014 – Jul 2019
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Languages
Native / Bilingual
Native / Bilingual Their first language, or as strong as one.
Arabic
Speak · Read · Write
Fluent
Fluent Comfortable using it for work.
English
Speak · Read
Courses & certifications
- Bachelor's in Business Management · 2019
🎯 Hobbies & interests
- Swimming