Ravi Kiranreddy

Technical Support Engineer · Application Support · Production Support

Bengaluru, Karnataka, India

@ravi_kiranreddy

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About

Technical Support / Application Support professional with 2+ years of experience in software development and production issue resolution. Hands-on experience in Java, Spring Boot, REST APIs, SQL, MySQL, debugging, and cross-functional Agile collaboration.

Experience

Junior Software Developer

Greet Labs Pvt Ltd

Jan 2024 – Present

Education

B.Tech

Reva University

Electronics & Communication Engineering · Dec 2020 – Jun 2024

Skills

<3 months

SQL JPA Java CI/CD Agile Debugging Hibernate RESTful APIs Microservices Defect Analysis Production Support Root Cause Analysis Application Support Technical troubleshooting

Tools / apps / platforms

<3 months

Git MySQL Docker GitHub Postman Apache Maven JetBrains IntelliJ IDEA

Projects

Setup Filings

Java, Spring Boot, REST APIs

Developed and supported RESTful APIs for the User Management module, analyzed application defects, and improved API response time through query optimization.
TexUB

Java, Spring Boot, Microservices

Developed scalable REST APIs, troubleshot microservice and UI integration issues, and contributed to API latency reduction through query and data-retrieval optimization.

🏆 Achievements & awards

Employee of the Month

Recognized for consistently delivering project milestones ahead of schedule and exceeding performance expectations.
API latency reduction

Achieved 20% reduction in API latency through query optimization and efficient data-retrieval techniques.
API response time improvement

Improved API response time by 25% through optimized queries and improved data-access patterns.
Production defect resolution

Contributed to analyzing, debugging, and resolving critical application issues to improve stability.

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