About
Performance-driven BSS & Network Operations Engineer with 2+ years of experience in telecom field maintenance, fault management, transmission links, and enterprise networking. Experienced in real-time site monitoring, alarm correlation, diagnostics, and CCNA-level routing and switching support.
Experience
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BSS Engineer (Field Maintenance Engineer - FME)Bharti Airtel Limited · Lucknow, UP, IndiaAug 2024 – Present
Lead real-time fault tracking, site health diagnostics, and alarm correlation across live telecom clusters using Netcool and Niyam Tools. Diagnose and resolve transmission outages and hardware alarms on microwave media link equipment, including Ceragon, Huawei, Ericsson TN, and BTS/NodeB units to ensure network availability. Execute corrective and preventive field maintenance activities, coordinating directly with NOC teams to resolve critical network incidents within strict SLA targets. Perform regular diagnostic health checks on backhaul links and physical media connections, reducing repetitive alarms and minimizing link downtime.
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Network Field & Support EngineerTelecom Network Services · Lucknow, UP, India2022 – Jul 2024
Provided foundational network field support, router/switch connectivity troubleshooting, and Ethernet/optical transmission checks across client sites. Assisted senior engineers with IP addressing, basic Cisco switch port assignments, VLAN segregation, and hardware installations.
Education
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2025
B.Tech in Electronics & Telecommunication EngineeringRR Institute of Modern TechnologyAwarded by AKTUElectronics and Telecommunication Engineering (ETE) · 2021 – 2025
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2021
PG Diploma in ElectronicsRR Institute of Modern PolytechnicElectronics · 2018 – 2021
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2016
High SchoolDDHS High School2016 – 2016
Skills
Tools / apps / platforms
Languages
Projects
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IoT Home Automation & Energy Optimization SystemArduino Uno, sensors
Engineered an automated microcontroller-based system utilizing Arduino Uno and sensor integrations, optimizing power consumption and overall system efficiency.
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Enterprise / Office Network DesignCisco Packet Tracer, RIP, EIGRP, ACLs, firewall configurations
Designed and deployed a multi-tier small-to-medium office network architecture using Cisco Packet Tracer; configured inter-VLAN routing, subnetting, and dynamic protocols. Implemented network security measures including access control lists and firewall configurations to safeguard corporate LAN traffic.
Courses & certifications
- CCNA (200-125) Networking Boot Camp · Chris Bryant Boot Camp
- CCNA (200-301) Certification Training · Jetking
🎯 Hobbies & interests
- Cricket
- Singing
- Traveling