About
Customer support and customer relationship professional with experience in onboarding, query resolution, subscription sales, follow-ups, and loan recovery. Currently pursuing B.Com and seeking opportunities in customer support, customer success, customer onboarding, inside sales, or relationship management.
Experience
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Recovery ExecutiveTechnotask Business Solutions · Bhopal, Madhya PradeshJun 2025 – Jun 2026
Contacted customers regarding pending loan payments and payment follow-ups. Communicated with customers to understand payment-related concerns and encourage timely repayment. Followed up with customers through calls regarding outstanding dues. Handled customer conversations professionally while working toward payment recovery. Maintained customer information and updated recovery-related records. Worked according to process guidelines and daily performance targets.
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Customer Support / Customer Onboarding ExecutiveThe Kabadiwala · Bhopal, Madhya Pradesh
Contact new partners who download the application and assist them with onboarding. Guide partners through profile completion and explain the application and its features. Communicate with partners and encourage suitable subscription plan purchases. Handle customer and partner queries through calls and provide appropriate solutions. Assist with profile updates and account-related requirements. Follow up with customers/partners to support successful onboarding and continued engagement. Build positive customer relationships through professional and helpful communication.
Education
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Bachelor of CommerceLaxmipati Group of Institutions