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RA

Rabih Adaimy

Customer Support Manager · SQL Database Specialist

Deir El Qamar, Mount Lebanon Governorate, Lebanon

@rabih_adaimy

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About

Customer support manager and SQL database specialist with experience in MySQL database management, data analysis, and technical problem solving. Background in hospitality with strong communication, team leadership, and customer service skills.

Experience

  • Customer Support Manager & Database Specialist
    IDAW Software
    2022 – Present

    SQL/MySQL queries, database troubleshooting, client technical support, reporting.

  • Civil Defense Volunteer
    Lebanon
    2020 – Present

    Emergency response support and community safety assistance

  • Bartender
    La Creperie
    2020 – 2022

    Customer service and operations in high volume environment.

  • Restaurant Supervisor
    Deir El Oumara Hotel
    2016 – 2020

    Supervised staff, coordinated operations, ensured customer satisfaction.

Education

  • BS
    Lebanese International University (LIU)
    Surveying Engineering

Skills

2 to 5 years 2 to 5 years Several years of experience.
SQL Reporting
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Data Analysis Database Design Customer Support Query Optimization Technical troubleshooting

Tools / apps / platforms

2 to 5 years 2 to 5 years Several years of experience.
MySQL

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Arabic Speak
Basic Basic A few words and simple phrases.
French Speak English Speak

Courses & certifications

  • Meta Database Course · Coursera

🤝 Volunteering

  • Lebanon · Civil Defense Volunteer

    Emergency response support and community safety assistance

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