About
Learning & Development and Program Operations professional with 5+ years of experience across training programme execution, learner onboarding, LMS administration, and stakeholder coordination in EdTech and IT consulting. Skilled in SAP SuccessFactors, KPI reporting, and cross-functional operations, with a strong track record in improving learner outcomes and process efficiency.
Experience
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Learning Operations & Program ManagerExalogic ConsultingJul 2024 – Present
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Learning Experience ManagerInstitute of Product Leadership (Adaptive Marketing)Jun 2022 – Jul 2024
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Inside Sales ManagerInstitute of Product Leadership (Adaptive Marketing)Nov 2021 – May 2022
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Business Development AssociateThink G Learn (Byju's)Oct 2020 – Oct 2021
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Industrial TraineeDec 2018 – Mar 2019
Education
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B.Sc.Hospitality and Hotel Administration · 2017 – 2020
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12thCBSE (English Medium)2017
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Zoom
Excel
ChatGPT
Power BI
Airtable
Thinkific
SharePoint
LeadSquared
Google Sheets
Mighty Network
Microsoft Teams
Customer Success
Google Classroom
Vendor Management
Training delivery
Linkedin Learning
Project Management
SAP SuccessFactors
LMS Administration
Customer Onboarding
Instructional Design
Customer Relationship Management
Languages
Not stated
Not stated No level given for this one.
Hindi
Speak
English
Speak
Bengali
Speak
Courses & certifications
- Star Intern Card · JW Marriott, Kolkata
🏆 Achievements & awards
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Star Intern Card
Awarded for service excellence at JW Marriott, Kolkata.