About
Customer-focused hospitality and administrative professional with over four years of experience in front-office operations, customer service, billing, and team coordination. Skilled in managing high-volume interactions, maintaining accurate records, and using Excel and AI tools to improve operational efficiency.
Experience
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Administrative Staff / Floor CoordinatorHotel City Inn2022 – Present
Education
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Bachelor of Commerce (B.Com)Accounting · Jul 2026
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Excel
ChatGPT
Billing
Reporting
Data entry
Google Docs
PDF Editing
Gemini APIs
Canva Usage
Adaptability
Sales Support
Google Sheets
Documentation
Time Management
Problem Solving
Google Workspace
Customer Service
Microsoft Office
Internet Research
Content Management
Team Collaboration
Conflict Management
Attention to details
Administrative Support
Front Office Operations
Customer Relationship Management
Languages
Native / Bilingual
Native / Bilingual Their first language, or as strong as one.
Hindi
Speak · Read · Write
Fluent
Fluent Comfortable using it for work.
English
Speak · Read
Courses & certifications
- Digital Marketing · SWAYAM Program · 2026