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Prince Badsiwal

IT Support Specialist · Desktop Support Engineer · Technical Support

New Delhi, Delhi, India

@prince_badsiwal

LinkedIn GitHub

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🎓 Information Technology at National Institute of Electronics & Information Technology (NIELIT), New Delhi · Graduating 2026

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About

Hands-on IT support professional with practical experience in PC hardware diagnostics, Windows/Linux administration, networking, and data recovery. Seeking IT Support, Desktop Support, or Technical Helpdesk roles across Delhi NCR.

Experience

  • Volunteer Desktop, Hardware & Peripheral Support
    Independent Community Support
    2023 – Present

    Provided hands-on hardware and OS troubleshooting for family, peer, and neighbor PCs; assisted a local public service office with network printer troubleshooting; assisted NIELIT lab peers and instructors with PC assembly and hardware diagnostics.

Education

  • DevSecOps Basic Course
    Kyndryl & NIELIT Delhi Centre
    Feb 2026 – Apr 2026
  • O Level
    NIELIT, New Delhi
    Information Technology · 2025 – 2026
  • Computer Hardware Maintenance (CHMT)
    NIELIT, New Delhi
    2024 – 2025
  • A Level
    National Institute of Electronics & Information Technology (NIELIT), New Delhi
    Information Technology · 2026

Skills

2 to 5 years 2 to 5 years Several years of experience.
Hardware Diagnostics Windows Administration
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Python Ticketing IT support Documentation Data Recovery Desktop Support Technical Support Linux Administration Remote Desktop Support

Tools / apps / platforms

2 to 5 years 2 to 5 years Several years of experience.
Linux Microsoft Windows
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
GitHub Ubuntu AnyDesk Microsoft 365 Microsoft Outlook Microsoft PowerShell Microsoft Active Directory

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Hindi Speak
Fluent Fluent Comfortable using it for work.
English Speak

Projects

  • Local-LLM-AI ↗
    Android

    Developed an offline Android AI utility.

  • IT Support Automation & Administrative Scripting
    PowerShell, Python, robocopy, Windows Task Scheduler

    Developed scripts to automate desktop maintenance, extract system information, and schedule backup routines.

  • Storage Diagnostics & Data Recovery Lab
    EaseUS Data Recovery Wizard, TestDisk

    Recovered 3+ TB of data from HDDs, SSDs, and USB media; rebuilt corrupted partition tables and evaluated drive health with S.M.A.R.T. metrics.

  • Network Infrastructure, DHCP/PPPoE & DNS Security Lab
    AdGuard, Linux

    Configured a local network with DHCP scopes, static reservations, router firewall policies, PPPoE broadband, and DNS filtering on a dedicated Linux host.

  • PC Hardware Assembly, Component Diagnostics & Multi-OS Deployment Lab
    Windows 10/11, Ubuntu, Kali

    Assembled, stress-tested, and maintained desktop systems; performed modular swap testing and diagnosed hardware failures; configured multi-boot environments across Windows and Linux distributions.

Courses & certifications

  • DevSecOps Basic Course · Kyndryl & NIELIT Delhi Centre · 2026

🏆 Achievements & awards

  • CHMT Batch Topper (1st Position) · 2025

    Recognized as batch topper in Computer Hardware Maintenance (CHMT) at NIELIT New Delhi.

  • Local-LLM-AI GitHub stars

    Open-source project received 11 GitHub stars.

⚽ Extracurricular activities

  • Member, PyDelhi

    Active member attending technical workshops.

  • Member, GDG Noida

    Active member attending regular technical workshops.

🤝 Volunteering

  • Independent Community Support · Volunteer Desktop, Hardware & Peripheral Support · 2023

    Provided hardware, OS, and printer troubleshooting support to family, peers, neighbors, and local public offices.

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