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PRAVALIKA ALIGATE

Customer Support Consultant

Nizambad, Telangana, India

@pravalika1

0 followers

About

Dynamic customer support professional with experience handling customer inquiries, resolving booking, service, and billing issues, and maintaining accurate documentation. Known for effective communication, problem-solving, multitasking, and timely follow-ups that improve customer satisfaction.

Experience

  • Customer Support Consultant
    RK Hotliers Manpower Consultancy · Nizambad
    2025 – Aug 2026

    Responded to customer inquiries through phone, email, and chat with clear, timely support. Resolved booking, service, and billing issues while maintaining accurate case documentation. Escalated complex complaints to appropriate teams and tracked follow-up until resolution.

Education

  • Junior College
    Kakatiya Junior College
  • High School
    Nirmala Hrudaya Girls High school

Skills

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.

Languages

Fluent Fluent Comfortable using it for work.
Hindi Speak Telugu Speak English Speak

🎯 Hobbies & interests

  • Mandala arts
  • cooking

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