About
Fraud and transaction operations professional with experience monitoring Airtel Money wallet transactions across African markets, reviewing alerts, and identifying unusual activity through trend and historical analysis. Experienced in high-volume processing, case handling, and process compliance, with working knowledge of SQL, Excel, and Power BI.
Experience
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Fraud AnalystKONEXIONS · GurugramJul 2025 – Jun 2026
Monitored daily Airtel Money wallet transactions across 14 African markets, including Uganda and Malawi. Reviewed transaction activity and identified unusual patterns and potential fraud indicators. Used trend, surge, and historical transaction analysis to identify deviations from normal transaction behaviour. Handled fraud alerts and transaction-related cases, supporting accurate and timely resolution. Used SQL and Excel for transaction analysis, data review, and reporting in a high-volume operational environment.
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Data Analyst InternORANGUS · SaketOct 2024 – Mar 2025
Cleaned, analysed, and visualised datasets to identify trends and meaningful patterns. Supported reporting and analytical activities through structured data review.
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Transaction AnalystCONCENTRIX · GurugramJun 2022 – Jun 2024
Processed high-volume transactions within claims adjustment and medical billing operations on the Cigna blended process. Reviewed transactional information and resolved cases, client queries, and escalations in line with established procedures. Maintained accuracy and process compliance in an international process environment.
Education
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Bachelor of Computer Applications
Skills
Tools / apps / platforms
Courses & certifications
- Unilever Supply Chain Data Analyst Certificate · 2026
- Microsoft Power BI Data Analyst Professional Certificate · 2026