About
Customer-focused sales and operations professional with 4+ years of experience across retail sales, customer relationship management, venue operations, booking management, and service delivery. Strong communication skills in Tamil and English, with experience in customer enquiries, complaint handling, team coordination, and operational problem-solving.
Experience
-
Venue ManagerTURF TOWN (TIKI TAKA) / DOUBLE DRIBBLE · Chennai
Managed daily sports venue operations covering football, basketball and pickleball, ensuring smooth customer service and venue readiness. Handled customer enquiries, bookings, slot availability, event schedules and client requirements from enquiry through execution. Followed up with customers for bookings, repeat business, event requirements and customer relationship development. Supported event planning and execution, including venue setup, team coordination and service standards. Handled booking concerns, customer complaints and operational issues while providing timely solutions. Coordinated internal team members to maintain daily operational flow, cleanliness, readiness and customer experience. Managed closing-shift responsibilities and independently handled routine venue operations and issue resolution.
-
Sales AssociateCEX WE BUY .COM · Chennai
Assisted customers with product requirements, purchase enquiries and the overall sales process. Provided customer service while supporting store operations, product presentation and sales-related activities. Communicated with customers to understand requirements and provide suitable product assistance.
-
Sales AssociateWESTSIDE · Chennai
Supported customers throughout the in-store shopping and sales process. Handled customer-facing responsibilities while supporting store requirements and service standards. Built practical experience in customer communication, teamwork, sales support and retail operations.
Education
-
Higher SecondaryP.C.K.G. Higher Secondary School, Kodambakkam, ChennaiCommerce with Computer Application