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P

Poojitha

Processor

Coimbatore, TAMIL NADU, India

@poojitha

LinkedIn

0 followers

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About

Associate Processor with 1+ year of experience in U.S. retirement plan operations, data validation, and document verification. Skilled in retirement transactions, SLA/TAT compliance, and Advanced Excel.

Experience

  • Associate Processor
    Wipro · Chennai
    Jul 2025 – Oct 2026

    Processed US retirement plan requests related to pension elections, withdrawals, beneficiary updates, and address changes. Reviewed participant and beneficiary details against supporting documents to ensure data accuracy. Updated customer information in internal applications according to established process guidelines. Recorded case notes and maintained clear documentation for tracking and future reference. Coordinated with internal teams during client clarification meetings to resolve queries and understand processing requirements. Followed Standard Operating Procedures (SOPs) and completed assigned cases within defined turnaround times (TAT).

Education

  • B.Com
    Sankara College of Science & Commerce
    Computer Applications · Jan 2022 – Apr 2025
  • Higher Secondary School
    Government Higher Secondary School
    Jun 2021 – Apr 2022

Skills

1 to 2 years 1 to 2 years A year or two of steady use.
Data validation verification of documents
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
HTML SLA management Time Management Process Management Incident management ticketing system usage

Tools / apps / platforms

1 to 2 years 1 to 2 years A year or two of steady use.
Atlassian JIRA Microsoft Excel Microsoft SharePoint
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Tally Prime Microsoft Word Microsoft PowerPoint

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Tamil Speak
Conversational Conversational Can hold an everyday conversation.
English Speak
Basic Basic A few words and simple phrases.
Kannada Speak

Projects

  • A Study on Gen Z Perceptions Towards E-sports

    Conducted a study to understand Gen Z perceptions, preferences, and attitudes towards E-sports. Collected and analyzed survey responses to identify trends and factors influencing E-sports engagement.

🏆 Achievements & awards

  • Always Communicating Recognition

    Recognized for strong collaboration within the DPSS team.

  • Appreciation for Accuracy and Support

    Appreciated for accuracy and support during onboarding of new document types.

  • Performance Reward Points

    Multiple reward points for consistency and team engagement.

⚽ Extracurricular activities

  • Secretary Communication – Rotaract Club
  • NSS & ECO Club Volunteer

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