About
Committed administrative and customer service professional with experience in office operations, staff coordination, record keeping, and client support. Strong communicator with proven organizational, problem-solving, and relationship-building skills.
Experience
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Office AdministratorVine Sacco2023 – 2025
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Customer servicePowernet Solutions Ltd2018 – 2022
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AdministratorGoshen Warehouse2014 – 2017
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ReceptionistCanon Assurance2012 – 2013
Education
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Diploma in Business ManagementBusiness Management · 2008 – 2011
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Kenya Certificate of Secondary EducationMITABONI MIXED SEC. SCHOOL2004 – 2007
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Kenya Certificate of Primary EducationKOMAROCK PRIMARY SCHOOL1995 – 2003
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Research
Leadership
Persuasion
Cold Calling
Communication
Problem Solving
Risk Management
Team Mentorship
Follow-up Calls
Call Escalation
Customer Service
Asset Management
Customer Retention
Demand Forecasting
Payment Processing
Analytical Thinking
Conflict Management
Retail Merchandising
Brand Representation
Relationship Building
Organizational Skills
Office Administration
🎯 Hobbies & interests
- Reading
- Adventure
- Traveling
- Socializing