About
Result-driven professional with 5+ years of experience across sales, business operations, customer support, and student counseling. Experienced in lead conversion, CRM handling, process coordination, and customer relationship management with a focus on business growth and operational efficiency.
Experience
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Assistant ManagerAllen DigitalDec 2025 – May 2026
Handled student counseling, admissions, follow-ups, and conversions. Managed student/parent relationships and resolved queries. Coordinated with internal teams for smooth operations and onboarding. Maintained records and managed follow-up activities.
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Student Support & Admission OfficerAakash InstituteMay 2024 – Nov 2025
Managed student counseling, admissions, and fee collection. Achieved an average of 85% of monthly admission targets. Managed student pipeline and follow-ups through SuperLeap CRM. Resolved academic, financial, and operational queries.
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Operations ExecutiveSlo-Mo ExperiencesFeb 2023 – May 2024
Managed backend operations and customer communication. Streamlined workflows to improve team efficiency. Managed Wati, Razorpay, Canva, and customer queries.
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Sales ExecutiveMalodia Business CoachingSep 2021 – Jan 2023
Managed cold leads and converted prospects through effective sales techniques. Consistently exceeded monthly conversion targets. Achieved up to 400 conversions against a 250–300 target. Managed leads and sales records using Salesforce CRM.
Education
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Bachelor of Arts (BA)Rajasthan UniversityArts · 2018 – 2021
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Higher Secondary Education (12th)Janta Girls Sr. Sec SchoolArts · 2015 – 2016
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Secondary Education (10th)Bhaskar Public SchoolArts · 2013 – 2014
Skills
Tools / apps / platforms
- Canva 1 to 2 years
- Microsoft Excel 2 to 5 years
- Razorpay 1 to 2 years
- Salesforce software 1 to 2 years
- Zoom 2 to 5 years
Languages
- Hindi Fluent Speak
- English Conversational Speak