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OA

Osama Mohamed Hamid Abdalrahman

HR and Recruitment Professional · Customer Service Experience

Abu Dhabi, UAE

@osama_hamid

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About

Adaptable professional with experience in HR, recruitment, administration, and customer service. Skilled in candidate sourcing, document verification, and client coordination, with additional experience handling customer inquiries.

Experience

  • Recruitment Trainee
    Global Petroleum Business & Trading · Abu Dhabi, UAE
    Aug 2023 – Sep 2023

    Sourced and screened CVs from Naukri gulf and other job portals. Communicated with candidates for availability verification. Coordinated interview schedules with clients. Collected and verified candidate documentation.

  • Call Center Agent
    Teleperformance · Cairo, Egypt
    Aug 2021 – Jan 2022

    Handled inbound calls and resolved customer inquiries. Evaluated and resolved complaints with appropriate solutions. Provided product and service information to customers. Ensured timely follow-up and feedback.

  • Site Supervisor
    Star Services L.L.C. · Abu Dhabi, UAE
    Nov 2017 – Nov 2018

    Screened CVs from the internal system for project staffing. Coordinating with clients for interviews and onboarding processes. Followed up on mobilization and timesheet collection. Assisted with payroll coordination and documentation processes.

Education

  • Human Resources Diploma
    Private Institute
    Strategic Recruitment · 2022
  • Diploma in Process Operations
    ADNOC Technical Institute
    Oil & Gas · 2016
  • Secondary School Certificate
    2013

Skills

1 to 2 years 1 to 2 years A year or two of steady use.
Screening Recruitment
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Reporting Data entry HR Administration verification of documents

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Arabic Speak
Fluent Fluent Comfortable using it for work.
English Speak
Conversational Conversational Can hold an everyday conversation.
German Speak

Courses & certifications

  • German A2 Level · Goethe-Institut · 2023
  • Schlumberger ATI Operations Practical Course · Schlumberger ATI · 2015

🎯 Hobbies & interests

  • Swimming

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