About
Logistics and freight forwarding professional with about 2 years of experience in air import operations and customer service across Dubai and Bahrain processes. Experienced in shipment tracking, import documentation, customs-clearance coordination, freight rate sourcing, vendor coordination, invoicing, and timely cargo delivery.
Experience
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Customer Service cum Operations ExecutivePanacor Management Service Pvt. Ltd. · Chennai, IndiaAug 2025 – Jul 2026
Back Office of Asyad Group – Bahrain process. Supported Bahrain import customer-service operations across air, sea, courier and road freight; sourced competitive freight rates; prepared customer quotations; coordinated with airlines and shipping lines; provided shipment tracking updates; resolved customer queries; planned cargo deliveries within free-time limits; and coordinated billing, documentation and reporting.
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Air Import Operations ExecutivePanacor Management Service Pvt. Ltd. · Chennai, IndiaJul 2024 – Jul 2025
Back Office of Asyad Group – Dubai process. Managed end-to-end air import operations; used Dubai Trade and Calogi; reviewed pre-alert documents; submitted deconsolidation requests; coordinated with clients, airlines, freight forwarders and customs officials; planned deliveries within the free-time window; maintained customs-submission documents and operational records; managed and closed job files; and prepared invoices with supporting documents.
Education
- 2024
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2024
CertificateLogwiz Institute of Shipping and LogisticsShipping and Logistics · 2024 – 2024
- 2022
Skills
Tools / apps / platforms
Languages
Courses & certifications
- Certificate Course in Shipping and Logistics · Logwiz Institute · 2024
- Logistics Management · Great Learning · 2023