About
Customer service associate with 1.5 years of experience in customer support. Skilled in handling customer queries, resolving issues, and providing voice, chat, and email support with a customer-focused approach.
Experience
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Customer Support AssociateAMAZON · Bhopal, Madhya Pradesh
Handled customer queries and provided appropriate solutions based on customer needs. Resolved customer concerns using active listening, problem solving and clear communication. Followed company processes and policies while maintaining accuracy and professionalism. Handled different customer situations while remaining patient and customer-focused.
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Customer Support AssociateWALMART · Bhopal, Madhya Pradesh
Assisted customers with queries, concerns and service-related requests. Provided clear and accurate information and worked toward suitable solutions. Managed multiple customer queries while maintaining accuracy and attention to detail. Followed company procedures and maintained a positive customer experience.
Education
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2024
Bachelor of Technology (B.Tech)Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal, Madhya Pradesh2024