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WM

WANJIRU NASUBO MAKOKHA

Human Resource Professional · Patient Service Coordinator

Nairobi, Kenya

@nasubo_makokha

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About

Dedicated and detail-oriented Human Resource professional with over two years of experience in HR management, employee relations, and organizational development. Experienced in recruitment, records management, compliance, and administrative coordination across healthcare and customer service settings. At the moment I am a Patient Service Coordinator at The Aga Khan University Hospital.

Experience

  • Patient Service Coordinator
    The Agakhan Hospital
    Dec 2025 – Present
  • international call agent
    CCI call centre
    Oct 2025 – Nov 2025
  • Booklisting (sales)
    Text book centre
    Sep 2025 – Nov 2025
  • Home based care
    Self-employed
    Mar 2025 – 2025
  • Human Resource Officer
    Mainland Health Centre
    Jan 2023 – Jun 2023
  • Human Resource Intern
    Mainland Health Centre
    Jan 2022 – Mar 2022

Education

  • Certificate in Nursing Assistant
    Ujuzi Fursa Institute
    Nursing Assistant · 2024 – 2025
  • Diploma in Human Resource Management
    Kenya Coast National Polytechnic
    Human Resource Management · 2019 – 2022
  • Kenya Certificate of Secondary Education (KCSE)
    The Aga Khan High School
    2015 – 2018
  • Kenya Certificate of Primary Education (KCPE)
    The Aga Khan Primary School
    2007 – 2014

Skills

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Icdl Onboarding Recruitment Organization Communication Microsoft Office Health monitoring Employee Relations Records Management Nursing Assistance Performance Management Companionship provision Medication administration Occupational Health and Safety

Languages

Fluent Fluent Comfortable using it for work.
Swahili Speak · Read English Speak · Read
Basic Basic A few words and simple phrases.
French Speak

Courses & certifications

  • Certificate in Managerial Health and Safety · Rifkins College / ICM Examination (UK) · 2023
  • International Computer Driving License (ICDL) Certificate · Institute of Advanced Technology (IAT) · 2019

⚽ Extracurricular activities

  • Occupational Safety & Health (OSH) Network

    Affiliation/association membership.

🎯 Hobbies & interests

  • Employee Well-being
  • Workplace Culture
  • HR Technology
  • Digital Transformation

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