About
Detail-oriented client services and operations professional with 6+ years of experience across real estate, leasing administration, client relationship management, sales operations, and document coordination. Strong communication, organization, negotiation, and problem-solving skills with fluent Arabic and professional English.
Experience
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Senior Sales ConsultantNaeem Holding · Cairo, Egypt2019 – 2022
Managed end-to-end client portfolios, coordinating consultations, documentation, follow-ups, and transaction requirements. Reviewed client requirements and matched them with suitable residential and commercial opportunities while maintaining accurate records. Negotiated contractual terms, pricing, and payment plans and coordinated stakeholders through the closing process. Maintained consistent client communication and follow-up to support timely completion of transactions and high service standards. Analyzed market and client information to support recommendations and business decisions.
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Senior Sales ConsultantNext Home · Cairo, Egypt2018 – 2019
Managed prospect pipelines and maintained structured follow-up throughout the customer journey. Prepared tailored client presentations and coordinated with marketing to support new residential launches. Maintained accurate customer information and supported lead conversion through organized communication and follow-up.
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Property ConsultantRight Move · Cairo, Egypt2016 – 2018
Advised clients on property options, pricing, financing and mortgage-related procedures. Built and maintained a structured CRM database and managed client follow-ups to support service quality and retention. Coordinated multiple client requests simultaneously while maintaining accurate information and deadlines.
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Freelance Video EditorSelf-Employed · Cairo, Egypt2014 – 2016
Managed client briefs, revisions, deadlines, and delivery requirements across multiple projects. Used professional editing tools to deliver work to agreed specifications and timelines.
Education
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2015
Bachelor of ArtsOctober University for Modern Sciences and Arts (MSA)Mass Communication · 2015