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Mostafa Ragab Mohamed

IT Support & Network Engineer · CCTV Systems Specialist

Madinah, Saudi Arabia

@mustafa_ragab

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About

IT Support & Network Engineer and CCTV Systems Specialist with 7+ years of hands-on experience in IT support, networking, computer maintenance, and electronic security systems. Experienced in installing, configuring, maintaining, and troubleshooting CCTV, network infrastructure, and end-user IT equipment.

Experience

  • Computer Networks & Maintenance Engineer
    Albaro Accessories Company · Madinah, Saudi Arabia
    Dec 2021 – 2026

    Provided computer and technical support for daily business operations. Maintained computer hardware, software, and connected peripherals. Troubleshot network connectivity and general IT equipment issues.

  • Computer Networks & Maintenance Engineer
    Al-Hamad Computer Company · Alexandria, Egypt
    Jul 2021 – Nov 2021

    Performed computer hardware and software maintenance. Supported network troubleshooting and computer system configuration.

  • Network & Technical Support Engineer
    Al-Andalusia Hospital · Alexandria, Egypt
    May 2020 – Feb 2021

    Provided technical support for computer systems and users. Assisted with network maintenance and resolution of hardware and software issues.

  • Assistant Network & Computer Maintenance Technician
    Pepsi Cola Egypt · Alexandria, Egypt
    Sep 2018 – Jan 2020

    Assisted with computer maintenance, network support, and troubleshooting. Helped maintain reliable operation of workplace IT equipment.

  • LED Display Technician / Engineer
    Albaro Accessories Company

    Installed and maintained LED display systems. Diagnosed display, hardware, and connectivity faults and provided technical support.

Education

  • Computer Science Diploma
    Smouha Technology Academy
    Computer Science · Apr 2020 – Apr 2021
  • Bachelor of Science and Education
    Alexandria University
    Mathematics · Oct 2013 – May 2019

Skills

5 to 8 years 5 to 8 years A long stretch - five to eight years.
Technical Support Computer maintenance
3 to 6 months 3 to 6 months A few months of practice with it.
System Configuration
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
IT support CCTV Systems Help Desk Support CCTV system maintenance

Tools / apps / platforms

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Word Microsoft Excel Microsoft PowerPoint

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Arabic Speak
Conversational Conversational Can hold an everyday conversation.
English Speak

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