MRINAL S

Administration · Operations · Research & Coordination

Udupi, Karnataka, India

@mrinal_s

0 followers

🎓 Master of Human Resource Management at Sikkim Manipal University, Jaipur

About

Experienced administrative and operations professional with 15+ years supporting recruitment, customer coordination, documentation, research, sales operations, procurement, and training programs. Currently working remotely and known for being organized, detail-oriented, responsive, and able to manage multiple priorities while meeting deadlines.

Experience

Staffing & Business Analyst / Operations & Training Coordinator

SERPRO CONSULTING PVT LTD

Dec 2021 – Present

Provided remote administrative and operational support across recruitment, staffing, project coordination, and online training; maintained digital records, conducted research, prepared reports, coordinated schedules, and used AI-assisted tools for drafting and organization.
Proprietor & Marketing Head

MSJ AGENCIES · Udupi

Jun 2012 – Dec 2021

Managed daily business administration, customer service, operations, market and product research, lead generation, follow-ups, quotations, supplier coordination, and promotional activities.
Sales Supervisor

MARS TRADERS · Udupi

Jun 2011 – May 2012

Supervised sales and distribution operations, coordinated supply to retail outlets and sub-stockists, maintained sales records, and supported product launch and marketing activities.
Sales Manager & Operations In-Charge – Uganda

McPAI AND COMPANY · UAE

Jun 2009 – Jun 2011

Managed business operations, customer relationships, administrative activities, market research, payroll, expenses, tax documentation, staff training, complaint handling, and issue resolution across Uganda.
Costing Executive

KARLE INTERNATIONAL · Bangalore

Mar 2007 – Mar 2009

Supported international accounts, prepared quotations, maintained costing information, coordinated sourcing activities, prepared monthly reports, monitored supplier quality, and resolved discrepancies with internal teams and suppliers.

Education

AI Career Accelerator Program

Be10X
Master of Human Resource Management

Sikkim Manipal University, Jaipur
Bachelor of Science

St. Aloysius College, Mangalore

Skills

10+ years

Market research

8 to 10 years

Operations Management

5 to 8 years

Reporting File Management

2 to 5 years

Data entry Recruitment Procurement Training Coordination Administrative Support Online Research (LinkedIn, Glassdoor, Indeed)

1 to 2 years

Sales Operations

<3 months

Digital documentation AI-assisted Productivity

Tools / apps / platforms

2 to 5 years

Microsoft Word OpenAI ChatGPT Microsoft Excel

Languages

Fluent

Hindi Speak English Speak Kannada Speak

Courses & certifications

Certification in Digital Marketing · University of Illinois through Coursera · 2021

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