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MT

Mounika Thanthati

Pharmacist · Retail pharmacy and customer support professional

Rajahmundry, Andhra Pradesh, India

@mounika_grace

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About

Detail-oriented pharmacist with 5 years of retail pharmacy experience and 1 year in BPO customer support. Also has 1 year 6 months of experience in medical coding, with strengths in patient counseling, inventory management, documentation, and customer service.

Experience

  • Pharmacist
    Apollo Pharmacy · Rajahmundry

    Dispensed prescribed medicines accurately. Counseled patients regarding medication usage and dosage. Managed inventory and stock replenishment. Maintained pharmacy records and ensured regulatory compliance. Coordinated with healthcare professionals for prescription clarification.

  • Customer Support Executive

    Handled inbound customer calls professionally. Resolved customer queries and complaints efficiently. Maintained customer records and documentation. Achieved quality and customer satisfaction targets.

  • Medical Coder
    Omega Healthcare

    Worked on Radiology Medical Coding and compliance. Reviewed medical records for coding accuracy and maintained productivity targets.

Education

  • Industrial Training
    Veera’s Pharmaceuticals
    Industrial Training

Skills

5 to 8 years 5 to 8 years A long stretch - five to eight years.
Documentation Patient Counseling Inventory Management Prescription Handling
1 to 2 years 1 to 2 years A year or two of steady use.
Medical Coding

Tools / apps / platforms

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Office

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