Motshidisi Seokamo

Hospitality Professional · Front Office Supervisor · Guest Experience Specialist

Gaborone, Botswana

@motshidisi_seokamo

0 followers

About

Experienced hospitality professional with over 6 years of customer-facing and front-of-house management experience in a 4-star hotel environment. Skilled in guest experience delivery, business operations, team supervision, and customer relationship management.

Experience

IGCSE Secondary Teacher

Emerald Academy

2023 – 2024
Business Owner and Manager

2019 – 2023
Front Office Supervisor / Reservationist

Tlotlo Hotel and Conference Centre

2016 – 2019
Guest Service Agent

Tlotlo Hotel and Conference Centre

2013 – 2016

Education

Postgraduate Certificate in Education (PGCE)

Gaborone University College of Law and Professional Studies

2019 – 2020
Bachelor of Business Administration (Honours)

Limkokwing University of Creative Technology

Tourism Management · 2008 – 2012

Skills

<3 months

Sales POS Systems Communication Problem Solving Team Leadership Customer Service Microsoft Office Site Supervision Guest Experience Inventory Management Business Development Complaint Resolution Hospitality Operations Food and beverage coordination Customer Relationship Management

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