About
Accounts receivable and billing specialist with 7 years of experience in credit management, collections, invoicing, and payment reconciliation. Strong focus on billing accuracy, timely follow-ups, and process improvement.
Experience
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Billing SpecialistION Trading India Pvt Ltd · Noida, IndiaJun 2025 – Present
Managed billing cycles, processed billing inquiries, resolved discrepancies, reviewed and validated customer accounts, collaborated with finance, analyzed billing reports, investigated incorrect billings, and prepared monthly billing statements.
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Account Receivable SpecialistForrester India Private Limited · Jasola, New Delhi, IndiaMar 2022 – Jun 2025
Chased live accounts, issued invoices, verified pre-billing checks, managed month-end closing, handled credit notes and chargebacks, tracked incoming payments, and responded to client requests.
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Account Receivable ClerkGuest-tek India Private Limited · Gurugram, Haryana, IndiaOct 2019 – Feb 2022
Executed accounts receivable processes, reconciled ledgers, processed financial transactions, recorded bills, invoices and bank deposits, resolved billing discrepancies, generated financial statements, and managed follow-ups with delinquent customers.
Education
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2020
Master of Business AdministrationJul 2019 – Jul 2020
- 2019
Skills
Tools / apps / platforms
Languages
🏆 Achievements & awards
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Reduced billing discrepancies by 20%
Improved billing accuracy and reduced discrepancies through process improvements.
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Increased on-time payments by 30%
Improved payment timeliness through efficient account follow-ups.
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Accelerated billing processing time by 15%
Optimized billing processes with streamlined procedures.
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Resolved 95% of customer inquiries within 48 hours
Improved customer satisfaction through faster inquiry resolution.