About
Operations and sales professional with extensive experience in Hajj and Umrah services, transportation, customer relations, contract negotiation, and collections. Has led operational teams, founded transport operations units, and managed multi-branch service activities across food, logistics, and pilgrimage sectors.
Experience
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مدير إداريالثلاثية للفنونOct 2024 – Mar 2025
Administrative manager handling revenue, expenses, cash flow, bills, payments, collections, supplier negotiation, contract review, pricing, and financial commitments.
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مدير تشغيل — قطاع الأغذية والمشروباتقسورةOct 2022 – Oct 2024
Operations manager for two food and beverage outlets, overseeing 20 employees, procurement, inventory, suppliers, quality, and customer complaints.
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مبيعات وخدمة عمالءقسورةMay 2020 – Sep 2022
Handled wholesale food sales, customer relations, supplier coordination, delivery, complaints, and collections.
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تأسيس وإدارة قسم العمليات والنقلألطاف البيت لخدمات المعتمرين2018 – 2019
Managed transport vendor contracts to support the internal operating company needs.
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تأسيس وإدارة قسم العمليات والنقلمرمرة لخدمات المعتمرين2017 – 2018
Founded and managed the operations and transport department, negotiated transport company contracts, and achieved sales exceeding 60,000 SAR in six months excluding pilgrim contracts.
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مشرف عملياتالتونس للعمرة والسياحة · Makkah, Jeddah, Madinah2011 – 2017
Supervised operations across three branches, managed a team of 15, and coordinated transport, استقبال, departure, and Ministry of Hajj and Umrah communication.
Education
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2023
Training ProgramRabeen Business AcademyBusiness Administration · 2023 – 2023
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2019
DiplomaMaserE-Marketing · 2019 – 2019
- 2010
Skills
Tools / apps / platforms
Languages
Courses & certifications
- Training Program in Business Administration · Rabeen Business Academy · 2023
- Diploma in E-Marketing · Maser · 2019