Mohamed Ramadan Abd Elaziz

About

Seasoned restaurant supervisor with experience leading front- and back-of-house operations, staff training, inventory control, and guest service improvement. Also experienced in sales, partnerships, and customer service across hospitality and commercial roles.

Experience

• Restaurant Supervisor
  Off White Restaurant
  Jan 2024 – Present
• Restaurant Supervisor
  Armin Restaurant
  Dec 2018 – Dec 2023
• Global Partnership Coordinator
  QNA Internacional
  Dec 2016 – Dec 2018
• Sales Representative
  Al Tawheed for International Exhibitions
  Dec 2014 – Dec 2016
• Customer Service Advisor
  Vodafone España
  Sep 2012 – Nov 2014

Education

• Bachelor of Languages
  Faculty of Al-Asun
  Spanish · 2012

Skills

• Interpersonal skills
• Administrative Support
• Attention to Detail
• Public Speaking
• Food Safety
• Inventory Management
• Cost Control
• Client Relationship Management
• Team Collaboration
• Sales Presentations
• Quality control
• Customer Service
• Microsoft Office
• Guest Relations
• Upselling
• Team Leadership
• Staff Training
• Organizational Skills
• Complaint Resolution
• Service Standards
• Supplier Coordination
• Shift supervision
• Restaurant Operations
• Back of House Coordination
• Front of House Management

Courses & certifications

• Spanish Language · Cervantes Institute
• English Language · British Council

🗣️ Languages

• English · Professional
• Spanish · Professional
• Arabic · Native