Broxer
Broxer
Jobs Opportunities Network Articles Games
Log in Sign up
Jobs
Go to Jobs
Internships Govt jobs
Opportunities
Go to Opportunities
Competitions
Hackathons Competitions Quiz contests
Scholarships & Fellowships
Scholarships Fellowships
Events
Webinars Seminars Conferences Campus festivals
Learning
Workshops Bootcamps Skill programs Practice quizzes
Network
Go to Network
Companies Universities Colleges
Career tools
Free tools
Resume builder AI Mock Interview Skill Assessment
For employers
Hire on Broxer
Post a job Pricing & plans
More
Community
Circles Q&A
Read
Blog News
Broxer
About us
Help
Support
Help Center Report a bug Suggest a feature Contact us
Language
English
esc
↑ ↓ navigate ↵ open esc close Badges What the result badges mean A yellow 🔒 lock means the feature isn’t on your current plan or you’re out of credits — opening it shows how to unlock/upgrade. A blue Sign in tag means you need to log in first to use it.
MJ

Merin Joseph

MBA-qualified Office Administrator · Customer Service Professional

Sharjah, UAE

@merin_joseph

LinkedIn

0 followers

Follow Message

About

MBA-qualified professional with experience in administration, operations, customer service, documentation, record management, scheduling, invoicing, vendor coordination, and ERP systems across the UAE, Malta, and Latvia. Skilled in Microsoft Office, Excel, ERP, and Zoho, with strong organizational and communication abilities.

Experience

  • Office Administrator
    Reyadah Auto Repair · Dubai, UAE
    Jun 2025 – Present

    Coordinate front office activities, including client reception, call management, and appointment scheduling. Maintain accurate and updated customer records, service history, and billing data using ERP systems. Process work orders, payments, and invoices with precision and timeliness. Facilitate communication between technicians and customers regarding service updates. Order automotive supplies, track inventory, and coordinate with vendors. Ensure compliance with company policies, safety protocols, and quality standards.

  • Office Administrator
    Malta Island Cab Limited · Birkirkara, Malta
    May 2024 – Nov 2024

    Managed daily transportation schedules and assigned tasks to drivers through dispatch software. Monitored flight arrivals and departures to ensure timely client pickups. Handled customer calls and provided real-time updates to clients and drivers. Collected post-service feedback and implemented service improvements. Maintained trip data, driver records, and dispatch documentation. Resolved operational issues through proactive communication and decision making.

  • Project Assistant – Logistics Dept
    SmartLynx Airlines · Riga, Latvia
    May 2022 – Oct 2022

    Assisted customers with travel planning, flight bookings, visa applications, ticketing operations, customized itineraries, and tour package information.

  • Customer Service Attendant
    Grand Hotel Kempinski · Riga, Latvia
    2022 – 2023

    Provided professional customer support, handled inbound calls, resolved service issues promptly, and maintained high levels of guest satisfaction.

Education

  • Master of Business Administration
    ISMA University of Applied Science
    Organisational Management · Jun 2021 – Jul 2023
  • Bachelor of Business Administration
    St. Antony’s School of Management Studies
    ERP (Airline & Airport Management) · 2016 – 2019

Skills

2 to 5 years 2 to 5 years Several years of experience.
Record Keeping
1 to 2 years 1 to 2 years A year or two of steady use.
ERP Billing Data entry Invoice Processing Vendor Coordination Inventory Management Office Administration
6 to 12 months 6 to 12 months Most of a year behind them.
Ticketing Travel Coordination

Tools / apps / platforms

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Zoho Zoom Skype Zoho Books Microsoft Word Microsoft Excel Microsoft Teams Microsoft Office Microsoft PowerPoint

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Malayalam Speak
Fluent Fluent Comfortable using it for work.
English Speak
Conversational Conversational Can hold an everyday conversation.
Tamil Speak

Courses & certifications

  • Workshop: Airport Operations · CIASL Academy · 2018

Explore the Broxer community

💬 Q&A Ask about roles, salaries and interviews — and help others. 👥 Circles Join discussions on skills, companies and industries. 📰 Feed Follow updates and insights from the community.
🤖
Online · instant AI help
Broxer