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MN

MARIA NADZHAFI

Multilingual Operations and Customer Support Professional

Cork, Ireland

@marichan8

0 followers

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About

Multilingual operations and customer support professional with experience in structured, process-driven environments. Skilled in customer communication, documentation review, onboarding support, and cross-cultural work across international and remote settings.

Experience

  • Assistant Manager
    Aldi Food Store · North Carolina, USA
    Dec 2024 – Oct 2025

    Led daily operations and customer issue resolution in a high-volume, procedure-driven store. Managed online order fulfillment, inventory tracking, and internal reporting using store management systems and handheld ordering devices. Trained and onboarded staff on workflows, systems, and compliance standards including digital workflow tools and inventory software.

  • Sales Associate / Customer Support
    Moemax Furniture store · Rosenheim, Germany
    2022 – 2023

    Provided customer support and product consultation in multilingual, customer-facing roles. Processed transactions, handled inquiries, and supported inventory and order coordination.

  • Real estate agent
    Skylister LLC · Kyiv, Ukraine
    2021 – 2022

    Managed client onboarding, document preparation, and verification processes. Maintained accurate records and ongoing client communication.

  • Salesperson
    Hanisa Baby · Kyiv, Ukraine

    Supported customers in selecting products and resolving inquiries in-store and via social media. Managed online messages, order coordination, and basic follow-ups.

Education

  • Bachelor’s in English Literature and Translation
    Tehran Azad University
    English literature and translation · 2019 – 2020

Skills

2 to 5 years 2 to 5 years Several years of experience.
Onboarding Customer Support Inventory Management
6 to 12 months 6 to 12 months Most of a year behind them.
Staff Training
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Translation Multilingual Communication

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Russian Speak
Fluent Fluent Comfortable using it for work.
English Speak
Conversational Conversational Can hold an everyday conversation.
Ukrainian Speak

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