Bhavya Maredi

Customer-focused professional · Technical support and client operations

Hyderabad, Telangana, India

@maredi_bhavya

0 followers

About

Customer-focused professional with a B.Tech in Electronics & Communication Engineering and experience in healthcare operations and client-facing pre-sales. Skilled in customer communication, issue resolution, analytical problem solving, documentation, and working in process-driven environments.

Experience

Pre-Sales Executive

Altairo Interiors · Hyderabad

Dec 2025 – Present

Handled prospective customer calls, understood requirements, provided relevant information, coordinated store appointments, responded to customer queries, maintained follow-up records, and communicated requirements to internal teams.
AR Caller

Omega Healthcare Management · Hyderabad

Feb 2024 – Sep 2025

Handled US healthcare insurance claims, verified information, identified discrepancies, followed up with insurance providers, investigated claim-related issues, communicated with stakeholders, and maintained accurate records while meeting productivity, quality, accuracy, and deadline requirements.

Education

2023

B.Tech

Velagapudi Ramakrishna Siddhartha Engineering College

Electronics and Communication Engineering (ECE) · 2023

Electronics and Communication Engineering (ECE)

Skills

2 to 5 years

Documentation

<3 months

SQL CSS Java HTML5 Angular Escalation Technical Support

Tools / apps / platforms

<3 months

MySQL Microsoft Office

Projects

Dine in Style – Hotel & Restaurant Booking Website

Angular, Spring Boot, SQL

Developed a hotel-room and restaurant-table booking website, gaining exposure to frontend, backend, database, and application workflows.

Courses & certifications

Full Stack Java Training

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